Refund & Cancellation Policy
Last updated: July 6, 2026
Strict No Refund Policy
Due to the sensitive nature of our security equipment and services, all sales made on the RAKSHAK Security platform are final. We do not offer any refunds, returns, or exchanges for products once they have been purchased.
1. Final Sale Policy
Once an order is successfully placed and processed, it cannot be canceled, refunded, or modified. We enforce a strict final sale policy to maintain the integrity, safety, and operational guarantees of the security equipment we provide. Used or unsealed security hardware cannot be restocked due to risk of tampering.
2. Defective or Damaged Products
While we do not offer refunds, we stand by the quality of our products. If you receive an item that is demonstrably defective out of the box or damaged during transit, please contact our support team within 48 hours of delivery. We will evaluate the claim and, at our sole discretion, may provide a replacement unit of the same model. No monetary refunds will be issued under any circumstances.
3. Service Contracts
For professional manned guarding and long-term security facility management, the terms of cancellation and early termination are governed entirely by your specific signed service agreement. Any retainers, advance deposits, or initial service fees paid online are non-refundable.
Contact Us
If you have any questions regarding your order before placing it, please ensure you contact our team to verify compatibility and specifications.
Email: support.rakshak@gmail.com